Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for purchases, access to future Hook & Hop customer support features or joining the Yarnhood community you are required to submit personally identifiable information.For example, you provide information when you search for a product; place an order; provide information in My Account; and communicate with us by phone, email, or otherwise.
As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; and people to whom purchases have been shipped, including addresses and phone number. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our shop, and communicating with you.
Sharing of your personal information
We absolutely don’t sell or trade your information with any third parties. We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Hook & Hop takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
How Secure Is Information About Me?
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off when finished using a shared computer. To log off, simply click the “Log Off” link in the navigation bar.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.Hook & Hop reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
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